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Horrible Post Sale Customer Service - Review by citysearch c | Video Only

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Horrible Post Sale Customer Service 4/17/2009

The staff said the Hitatchi 42"" I purchased was the top of the line. The audio stopped within a couple months so when I called Video only they informed me I had to call Hittatchi on the number in the back of my owners manual!! Why did I purchase there? They said they stand behind the products they sell, but they don't!! My T.V. has been in the shop (4) yes FOUR more times in two years for the same problems with audio. No help from them. DON'T PURCHASE FROM VIDEO ONLY YOU'LL BE SORRY!!!!! Pros: Seem Knowlegable Cons: Won't help when it stops workin more
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