Thankfully we had a great appliance specialist in Tom {Doc] Gordon. the man listened to our unique needs and designs and taylored a kitchen to order. We needed everything and Tom gave the plusses and minuses on every option that we had. He should actually have his own appliance store, and its a shame he isnt because we would send every single person we know to him. everything was set and Tom gave us the timetables. we breathed a huge sigh of releif. then he got word that the factory couldnt get us our merchandise for another 6-8 weeks later than the agreed on time. Tom told us it hadnt been ordered when the request was put in. After practically begging to get the pieces ordered, it was finally granted. this more than doubled the time it took for our appliance to arrive to our domicile. Still we appreciate Mr. Gordon's efforts, knowledge and work ethic.
Pros: very knowledgeable appliance salesman
Cons: getting appliances ordered and delivered
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