I paid $50 to clean my suede jacket - that was a big mistake. The jacket was returned one week later than expected, still dirty. The woman in charge of that enterprise refused to give me my money back. She didn't deny that the jacked wasn?t cleaned properly, she simply said that it wasn't her problem, and that she ?never gives money back?. She sent the jacket again to her contractors, it was returned in a slightly better condition, 5 weeks (!) after its initial submission. She said there is no compensation for delay and/or pure quality. I did not get a single word of apology from her.
The La Jolla Village Cleaners should be avoided at all costs.
Pros: nothing
Cons: please see below
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