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Average service and questionable workmanship - Review by citysearch c | American Tire & Auto

American Tire & Auto

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Average service and questionable workmanship 4/25/2009

It seems that nearly every tire service in Alaska has a distinct lack of respect for customer's property. While the prices and customer service were decent, the general malaise and poor workmanship in the shop led to scuffed wheels and obvious crowbar marks on my wheels. Sure, to most people, wheels are just what the tires go on - but when you have a nice new vehicle, limited edition with a very unique set of wheels - deeply scratching the paint on the rims DOES matter. The manager was courteous but tried to disguise the marks on my rims as "old" or "probably from a rock" - all of which was BS. I decided not to make a scene, referring instead on an old adage of "choosing your battles". The search continues for a tire/wheel shop that gives a ****. Pros: Inexpensive Cons: Slow, shoddy work more
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