My daughter ( age 13) had somehow lost the cover over her bobbin on her NEW sewing machine. I thought wow how am I going to get another one. I really thought I would have to take it in to a shop somewhere and have a hassle. I goggled her sewing machine online and couldn’t find parts for it every machine but hers would be listed. So I came across this company and thought I’d give it a try. When I called I was shocked to not be put on hold for long periods of time. A friendly rep answered and I told him the machine and he didn’t have one listed so looked up similar machines and found the part I would need and was confident that it would fit. The cost was 4.00 and I simply couldn’t argue with that. My experience with their customer service was fantastic and I received the part I needed in less than a week’s time. I was pleased 100% with the company's service I would definitely use them again for anything I needed. KUDOS!
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