As someone who puts a lot of miles on his car (around 6K) a month, my car is always in the shop. I can't afford to take my car to the dealer for everything and I needed someone who would finish the work when they said they would so that I could get back on the road.
Tom and woodside shell is great. I have taken my car in over 15 times and never once had a problem. He has never suggested that I do something to my car that wasn't needed and has saved me money on multiple occasions by being honest and telling me if I did not need something. (For example brake pads).
Here is something new I just moved to Santa Clara and I called him up when I needed a service. He explained to me that Redwood City was a far place to drive and while he appreciated the business he thinks it would be in my best interest to find a shop that is closer to my house. What kind of Mechanic is that honest? I seriously recommend trying them out. Start with an oil change like I did and trust me you'll be blown away with the service. This is coming from a guy who honestly knows nothing about cars, but has tried many mechanic shops.
Pros: Great Timely Service, Reasonable Prices
Cons: You can't drop your car off 24hrs
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