I came in to get their signature caviar manicure with French for my wedding and left very very disappointed. I'm used to very high-end service and I expected to get the same at this spa. There was no attention to the customer or detail. Minimum materials used, service done very quickly and sloppy. I refused the Fresh because it looked like someone dripped white nail polish all over my nails. Came home with white stains on my fingers. My hands feel very dry and I have to cut the cuticles myself. Will never go there again and wouldn't recommend to anyone.
And their complaint person didn't even appologize for the bad service - just a lady at the front desk.
Pros: Example: best croissants in town
Cons: bad service a technicians
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