Every year for my twins birthday we go to a different indoor water park and since this one is always advertised on tv we decided to come here. Check in was good. I checked in at 4pm. Devin was nice even though they didn't have the tokens that I pre-ordered with my reservation, but he said they would bring them to the room. The parking lot was packed so we parked far away from an entrance. The room was nice and clean. I never did receive my tokens so I had to call and get them brought to the room. We went to the waterpark. The layout is bad. We walked around and around to get to where they wanted to play. The park was very crowded and it took a long time to get a tube. I can say at least the water was warm, but with lots of chlorine. -bring goggles- Also they ran out of towels!! I was told to come back in 15 minutes.
We finally left and went to the arcade to use the tokens. I put a spending limit of $25 on each of my twins armband, which I thought was a good idea. One of the armbands didn't work all the time to get extra tokens. The pay out was ok. They did have lots of other activities for the children to do. I didn't eat at the hotel. I never do cause I think they are all overpriced. They could have at least had a contential breakfast, but nothing, no donuts, no bagels, no nothing.
Here's the fun part-check-out- I noticed that there was a charge of 56.56 from one of the restaurants there. I went to the front desk along with my receipts from my lunch(rainforest cafe) and dinner(taco bell) to show them that I did not eat at the hotel. He said that it was my charge and that I had 2 cheesebugers, a salad and 2 soft drinks. (for $56?) I showed him my receipts and he took the charge off and printed another bill. I check my bank account the next day and they charged me for the dinner after I left. I had to call several times to get this straighten out and Kathy the supervisr was very rude. I was told someone must've wrote the wrong # for room service
Pros: warm water, lots of other activities
Cons: service, parking, everything closes at 10pm
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