I haven't really had a problem with this office until recently. Dr. Smiley seen my child and was suppose to send in paperwork to the insurance company for my daughter to be approved to have a surgery done that she needs. Dr. Smiley stated that she would send it in that day and if i havn't heard anything in a week to call back. It has been almost two weeks and I can not get through to Dr. Smiley. She will not answer or return my call. Another thing that I do not care for is that they will not let the parents go back with there children. They stand at the door and refuse to let you go through.Kinda scary, however my daughter has never complained.
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