We purchased a 10 foot Milaeger's own tree and feel the ease of taking down this tree was vastly misrepresented to us. We tried to return it when we realized how difficult it was to take down and were refused because 32 days had elapsed and their policy is 30 days and they couldn't possibly take back a "used tree." We feel their treatment of us was harsh and punitive and we are now stuck with a $1400 tree our 60+ year old bodies cannot handle. Needless to say, we are no longer customers of this business and don't understand their lack of an ethical conscience.
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