My experience with Rapid Realty was a nightmare. My agent had absolutely no knowledge of the area I was looking to move to (Williamsburg, Carrol Gardens, Downtown Brooklyn, Bushwick)-and constantly took me to places I specifically said I didnt want to see. Eventually I put a huge deposit on a no fee apt only to find out two days later that they had a ""mix up"" and the apt was actually many hundreds of dollars more than they told me and required a $3000 broker's fee. They tried to cajole me to agree on the new price and said that someone else made a higher offer even though they were supposed to take the apt off the market when I made a deposit. The agent told me this information after I had given him tons of paperwork and they ran a credit check. Getting my money back was not pleasant- different people from the company kept calling me and making different claims, without communicating with each other. Working with them was a complete nighmare.
Pros: Example: best croissants in town
Cons: lied about apt prices and brokers fee
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