They only thing that might save them is the location and gelato. I hope they figure out that friendly customer service is also expected in order to have a business stay afloat in these economic times.\r
I asked to split a scoop of gelato so my toddlers (ages 2 and 4) could share and was told ""no, you can't split a scoop of gelato and no, you can't have an extra cup to split it yourself. What?!!? I would have walked out right then and there if I thought my kids wouldn't fall apart with disappointment.\r
And to think.... I was going to get a scoop for myself too. I only got the scoop for them to share and just asked for 2 spoons so they could share the same cup and opted not to order one for myself and didn't tip either!
Pros: Great gelato
Cons: Rude service
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