I wish I could give Thomas negative stars! Our first mistake was inviting them into our house. My wife responded to an offer from Thomas for a free estimate on windows that included a coupon for $1000 off. We made the appointment which we were told would last 1 hour. I took the afternoon off work and waited... Thomas didn't show. We called and our appointment had been ""lost"". When the salesman finally showed we endured a 2 hour pitch that included infomercial type experiments with heat lamps that was supposed to show how their window was better then anything else. Finally we were presented with an estimate of over $15,000 for 9 windows! I told the salesman that we weren't going to purchase windows that day and thanks for coming. He wouldn't leave, reducing the price with various discounts to $13,000. Then the best part - he called his boss to see what he would authorize and nobody was there to take his call. But he assured us that he could drop the price to $10,000 if we signed that day. The offer would expire that very day. What a joke. Over $1000 for a window. It was a huge waste of 3 hours. Do not waste your time with Thomas.
Pros: A personal 2 hour infomercial in your home - if you're into that sort of thing
Cons: Pushy salesmen, grossly overpriced
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