My car died on Saturday evening. I got 24Hour to tow it on Sunday. Hoping to get it running again that day I had him take it to the nearest auto center on the area. 24Hour wished me luck but mentioned that the guy we passed right after he picked me up (oh yeah, did I mention that he swung by my house to pick me up?) is the best VW mechanic in the city.
So a few hours later after the mechanic guys told me they couldn't fix my car, I called 24Hour back and asked him to tow my car over to his friend's place. Within half an hour he came back and towed my car over to VFC Engineering and got the owner (who happened to be there working on his personal racecar) to let me in and take down the info on my car right then even though the shop was closed. And then he only charged me $20 for the second tow.
Pros: Local technicians & highly understanding dispatchers
Cons: I wish I was as friendly as that technician myself!
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