the first reviewer is a bit unfair since he/she can't really rate the flowers, just the service and there are any number of factors that go into a missing return phone call. If he/she had called more than once and had the same experience, then I would definitely want to know that--but for me, the service and fleurs du jour is why i keep coming back. the staff is very friendly, down to earth, no attitude at all, and they have been helpful every time i am at a loss for the type of flower arrangement i want to send. unfailingly, the flowers are always gorgeous, always unique and distinctive. you could pay much much more for flowers and still not get arrangements as beautiful as these.
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