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BEWARE OF SERVICE DEPARTMENT!! - Review by citysearch c | Wholesale Parts Direct

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BEWARE OF SERVICE DEPARTMENT!! 3/2/2009

I have been using First Texas to get both our Hondas serviced for quite some time now. They have the express oil change service that is reasonably priced, and their waiting room is both clean and comfortable. However, I have now had two experiences where they found ""issues"" with my car that would cost me hundreds of dollars to fix, only to find out that the ""issues"" were not present to begin with. The first time, they told me my brake pads were dangerously low and needed to be replaced (for $650). My uncle just happens to be a mechanic in town, so I took the car to him to see if I could get a better deal. Turns out, the pads were JUST FINE.\r I let that one slide and continued taking our cars there. Last Friday, I went in for an oil change, and they came up to me with an estimate of $1,723 worth of work that needed to be done to the car (this is not counting the three new tires I supposedly needed, too). They said my two front tires were worn and wouldn't pass state inspection, and that I had a nail in one of the rear tires that was located in an irrepairable spot. Since I have tire warranty at Discount, I took the car up there, and they measured my tread and said the two front ones were still legal, and that they couldn't find a nail in either of my rear tires!! ARE YOU KIDDING??? So then I took my car to my uncle to get the rest of the problems checked out, and it turns out I didn't need the front and rear engine mounts, either. The timing belt and air filters were legit.\r Either way, I've gone from spending $1723 + 3 tires to less than $850.\r Bottom line: the guys at First Texas are taking advantage of people (I'm 8.5 months pregnant, too, by the way) and you should get your car worked on somewhere else. I recommend Carters on North Lamar. Pros: Clean waiting room Cons: Unneccessary recommended repairs more
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