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definitely not thumbs up - Review by citysearch c | Family Eye Care

Family Eye Care

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definitely not thumbs up 3/7/2009

I messaged with my current copay under another another vision care plan that did not list Dr Swinford. I thought that with my history there, they would sub my copay ($39) and ""adjust"" my routine eye exam for us as I was a pre-existing customer. Someone messaged back and said it was $60 for ""us"" (myself and spouse) and we could call back. I specifically asked for us both to have same time AFTER asking for clarification that the $60 said was for ""both of us."" To review, I planned this out, called back to make sure, and heard today their phone rep contradict me (she meant $120 for both of us!). What a waste of time! Pros: very quiet, in central part of town, small but well organized Cons: too good to be true more
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