Our Honda experienced a problem with the torque converter. We purchased the Honda 6 months ago, brand new, from Crest Honda. When we took the Honda into the service department for transmission leaking, the part was not on hand. We were scheduled to leave on vacation the next day. Trent, our service technician quickly understood our issue and partnered with us to develop a win-win situation. To me, this day in time, all dealerships are equal, what separates the best from the worst is their desire to partner with the customer to solve issues. Crest Honda, took this approach and is quickly winning a loyal customer. Crest and Trent, Thank you very much for making this experience as seamless as possible.
Pros: Partnering with Customer to solve problem
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