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Service and food digusting - Review by citysearch c | Hananoki Japanese Steakhouse

Hananoki Japanese Steakhouse

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Service and food digusting 3/4/2009

First we walk in traveling from nashville tn. We decided to eat there and hope our food was well after being hungry and a long cold drive. We asked if we could sit at the susi bar and they had told us to go in and choose a spot. We went in and saw only one space open for 2 sitter. That table was very small and we had 3 people. We had requested to 2 staff member to put 2 tables together for us and they both did not provide what we requested. We ignored what they did not fulfill and carried on with the evening. Then we orded susi and go the susi without silver ware and any condiments. We had to ask our waiter constantly for little items which was insane. After that we ordered food for our son and his order did not came as we order. We ignored that too. When we ordered our food my husband orded his and then I orded mine. I specifically mentioned that I would like noodles with small cut vegetable with garlic spicy sause. I get vegetable and chicken noodles with some sweet sause with hot sause. The first is that I got chicken that is against my religion and did not request it. I was extremely upset. After that he appolize and replace the meal for another dish. When that dish came back the noodle taste like sugar and hotsause put together. It was a big dissapointment. I totaly was upset and left the restuarant paying the bill. Neither did the manager or the owner cared what type of sevice we got. I do not recommend anyone there. more
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