The ice maker in my Whirlpool fridge quit and I was referred to Hopkins by Whirlpool's extended warranty department. Jim came and fixed it within a day or so. He even covered his shoes with booties before he entered the house and took great care not to make a mess of any kind.
After he left that same day, my Whirlpool dryer quit which was not under warranty. He found that the motor was bad and was able to get a new motor in within a few days and replace it.
They are more than fair with their pricing, do excellent work and do what they say they're going to do. Highly recommended and I won't call anyone other than Hopkins for appliance repair again.
Pros: Do what they say they're going to do
Cons: What are the drawbacks?
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