After looking at bridesmaid dresses online, I found a few I liked and found Wendy's listed in the store locator. I called and made an appointment. First, I was surprised to find they only allowed 1 hour for bridesmaid's appointments. But, I went anyway. I wasn't sure where exactly the store was located, as there are no signs on the main road. I ended up passing the store and with the weather and traffic, I ended up being 10 minutes late. Then, I asked to use the bathroom and was told I had to go 3 stores down to Trader Joe's, because their bathrooms were out of order. Now, I'm 15 minutes late. The sales person I dealt with made a snide remark about how I wouldn't have time now that I was so late. I told her there were specific dresses I wanted to see, but she said they don't have them grouped by designer. Then when she found out I wanted to keep the cost down, I could feel her displeasure. She made NO attempt to help me look for the dresses I wanted to see or to find ANY dress. I felt like a bother the whole time I was there. And, I found out the reason she couldn't tell me if they had the dresses I wanted is because they cut all the tags out of their dresses, so you have no idea what you're buying. They won't tell you anything about the dress until after you've paid for it. They do this so you are not able to price shop and find the dress cheaper somewhere else. This is just bad ethics that I refused to buy from them, even though I did find a dress I liked in my price range. Go to Alan Ray. They are helpful, knowledgable and professional.
Pros: Can't think of one
Cons: Poor customer service, Bad business practices
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