First of all it was great to have them service in my home and then due to having viruses requiring extra time, I had the option of them taking it offsite to save $$. they made it like new without losing any of my data and installed a better security protection which is better than the Norton 360 I had. The ""nerd"" I had was very professional in appearance and in his knowledge and I would recommend ""Need A Nerd"" to anyone and I disregard the negative comments previously posted on this site because it can't be correct since ""Need A Nerd Computer Svc Inc"" doesn't even have a franchise to report to. I will definitely call on these guys again! :-)
Pros: Very knowledgeable, fast, economical & comes to your home
Cons: any severe damage/viruses may require 2-3 days w/out computr
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