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Very untrustworthy on suggested services while you are getting tires rotated and balanced - Review by citysearch c | Free Service Tire & Auto Centers

Free Service Tire & Auto Centers

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Very untrustworthy on suggested services while you are getting tires rotated and balanced 3/10/2009

They told me my brake pads were in very bad shape and were almost metal to metal. I thanked them, and said I would changed them when I got home. I stopped and bought the brake shoes on the way home. When I took the rear brake shoes off I discovered over half of the brake pad was left on the shoe! When I brought them in and confronted them about it, I was told by manager Mike Hammond that is how they measure them, if the pad is the same size as the metal shoe on the opposing side, they tell people they are 95 or 100 percent used even though half the pad is still left! I found an article online that said you can wait until they are 2mm thick to change them out which totally contradicts them. Pros: good prices on off brand highly rated tires Cons: dishonest on repairs more
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