No online services, c'mon get with the 21st century will ya? Only in the last few months has our bill been jacked up(twice). That's out of almost six years. Not easy to find for those from out of town. Being a military member out of towners are fairly common. Go figure, not real accomodating for this part of their service, it's a military town! Took a month to figure out that the meter reading was bad, after I had to go out and read it for them. So much for the literacy rate of the employees, c'mon it's simple numbers, dude. Overall a decent experience, no real complaints.
Pros: Good rates for water usage
Cons: occassional hiccups with meter reading and billing
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