By far, one of the biggest nightmares of my retail history! One year in advance we go to purchase a gown for my daughter's wedding. Mind you, you must pay, IN FULL, at the time of order! The 1st gown came in many months later and it could not even be zipped. They ordered another gown and when it came in (1 month before the wedding) it fit almost worse then the 1st. The seamstress had to take the entire gown apart and redo. And, I was charged!!! We picked the gown up 1 week before the wedding and it was still huge in the bust. Took the gown to a local seamstress who TRIED to make it fit. It never fit correctly. Many of the wedding pictures can vouch for that. Wrote a letter to Demetrios headquarters in N.Y. and they did not even have the common decency to write back. I would strongly advise anyone NOT to buy a gown from Demetrios. There are plenty of beautiful gowns to buy without the aggravation that Brides by Demetrios causes their patrons. Shame on them!
Cons: Twice ordered wrong size. Fitting cancelled morning of
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