I have used Spencer camera twice over the last few years and both times I was very satisfied. Most other repair places are all too wiling to want to charge upfront diagnosis fees before they would even give me a quote. Spencer camera was willing to look at it upfront and give me a quote so I could make up my mind whether I wanted to fix it or not. The service has always been excellent and repaired ahead of schedule. The last time, I brought my Sony Camcorder to them a week before Christmas. They put a rush on it so that I could have my camcorder for Christmas events. I can't tell you how happy I was that they were able to turn the repair so quickly so I could get my kids on camera Christmas morning. I couldn't be happier with their service. I was surprised to see the negative review here and did some more checking. Here are some other reviews I found on the web about Spencer's.
pentaxforums
flickr
forums.dpreview
stevenbundy.blogspot
Pros: Excllent Service at reasonable rates
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