Jasco was the only contracted service company in my area so I was forced to use them. I dropped my broken dehumidifier off to them in November. I continually called them every few weeks for about 3 months to figure out the status of my dehumidifier. Each time, the woman said she was surprised that Danby hadn't called me yet about resolving my situation. She should be the one updating me and being the liaison between Danby. So 3 months after I dropped off the defective unit, I had to pick up the same defective unit from Jasco and take up my issue with Danby directly (which has been just about the same nightmare). I would never buy a Danby product again and would advise everyone to avoid Jasco at all costs.
Cons: Awful to deal with
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