The woman on the phone was nice. The counselor too was helpful. Doctor and nurses- actual humans! The rest of the staff......one word can describe them: Surly. I now know what it feels like to be a cow in a slaughterhouse, merely prodded from one station to the next with little comfort or human contact.
Pros: efficient: convenient to subway and cabs; informative.
Cons: surly techs with an attitude; add an hour and a half to whatever time they say you'll finish.
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