I like to know what is being done and why. I ask a lot of questions. Before coming to R & J, I called and asked other places about their machines and their procedures. They all acted as though they were giving away state secrets. I was put off by the lack of information. When I called R & J, I got a lot of information. The person I spoke to, Chris, turned out to be the owner and I was delighted that he knew so much about hair removal, and was on site. Some of the other places hire people who do not have a proprietary approach, knowledge or patience. I am very happy with my decision to use the services of R & J ! I know a lot of my lady friends who like this quality in a business, so I recommend them all the time.
Pros: Knowledgable, hands on, great results
Cons: No
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