My wife and 2 (8 & 10 years old) daughters were bridesmaids in a wedding and the bride chose East-West Bridal for her gown and her brides maids gowns because the price "looked" less expensive than others she had seen. This was true...but. Where they get you is with the alteration. The measurements were taken and the dresses were ordered. They would not give my wife a price for the alteration when they were taking the measurements...even though she asked numerous times. So she was shocked by the alteration prices of $102 for each gown. Worse still was that the quality of the work and material was poor. On the day of the wedding the zipper was stuck on one dress. And this was the first time taking it off the hanger after trying it on at the shop. On my wife?s dress the seam on the zipper was sewn poorly and left a big gap. So at the time they were supposed to be at the bride?s house we were driving, a half hour out of our way, to the shop for repairs. The owner was not very concerned and would not give any of the money back because of the poor workmanship. By the end of the reception the zipper on my other daughters? dress was also wrecked. I didn?t even elaborate on the rudeness of the rest of the sales staff.
Pros: None
Cons: Many - doesn't even deserve 1 star!
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