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Well priced basic service - Review by citysearch c | Laguna Country Groomers

Laguna Country Groomers

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Well priced basic service 3/7/2009

First let me say, I think the people who work at this groomer mean well. They are very reasonably priced and did a decent job of grooming my dog and groomed him well under the time they originally quoted, which was great. However, the facility is very noisy and not a "calm" environment for a pet. When I picked up my dog, there was so much chaos, people yelling on the phone, the girl cashing me out walked my dog to the reception area and just let him loose without allowing me to secure him first, she seemed confused as to know the register process, etc. The dryer they use sounds like a jet engine. I could see where some dogs wouldn't be bothered but all of my dogs would be highly nervous and frightened of that dryer. As I was leaving, the girl at the counter yelled "He didn't like the dryer!" and I just had to chuckle to myself because I didn't like it either lol. In all fairness, I would recommend this facility to a budget-conscious pet owner with a sturdy/unflappable dog. In the future, I am willing to pay more for a quieter, organized and thoughtful environment. I read the "bad" reviews listed here and decided to make my own judgment. As always, the truth is somewhere in the middle and some people will complain about anything. I just wanted to share an objective view of my experience to aid pet owners in their decision. Pros: Excellent pricing, accomodating scheduling, fast service Cons: Loud, Hectic, Busy, Stressful environment for some pets more
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