Early January, after the 12" of snow followed by heavy rain fell, our sump area alarm sounded around 9pm. This only meant that the sump water was rising and needed attention. Three of us started bailing water out of the sump and hauling it outside. After 3 hours of this we decided that we were not getting ahead of the problem and needed to call a company that had big pumps and could assist. We called McClincy's Home Decorating, they assured that they had big pumps and they would be there in about an hour after stopping to retreive said "big pump"
After arriving and assesing the problem, the worker (never hooking up any pump, big or small), decided to take apart the 2 pumps we had running to allow him to hook up a larger hose to one of the two pumps. Not showing up with any tools to perform this task led to the water rising in the sump area to a level that covered our basement floor to a depth of 3-4 inches in less that 5 minutes.
After days of clean-up and many items being ruined, we then received a bill for over $3300.00 for clean up of the water. I swear to you that this is true. I am not making this up...call them and ask...but please think at least twice before calling McClincy's Home Decorating to perform any work on your home !
Pros: They answered the phone at 1 am
Cons: They showed up !
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