Waiting times have decreased from 2 hours to 30 minutes! Awesome. For a while I thought of changing service, but the improved time of service changed my mind. It's not an emergency room where you get bumped due to another priority. I would call in advance and still have to wait 2 hours. That is unacceptable. It is much better now and I am a happy customer. Keep up the good work. Don't slip up now.
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