My husband and I have used Heath for the last 5 years. I think he does a wonderfull job of getting you as much money back as he can. I think his staff and himself are down to earth friendly people. I even had a issue where I forgot to turn in a disability check from when I was out of work sick. It was totally my fault! The IRS wrote me a letter scaring me, trying to say I owed all my refund back plus interest. I took it to Heath for advice and one of his staff memebers helped me with it for no charge. I ended up not oweing the IRS after all. They actually owed me more money. I am very gratefull to him and I would not recomend no one else! They are also children friendly...I have a 2 year old son who is hyper and they were very understanding and helped me deal with him long enough to get our taxes done.
Pros: they look out for the people
Cons: cant get anyone on the phone
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