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New Ownership; not so good- - Review by citysearch c | Holden's Bistro

Holden's Bistro

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New Ownership; not so good- 2/14/2009

poco22 Provided by Partner
When My husband and I called to make reservations for Holdens for Valentines day they did not tell us it was under new ownership with a new menu. This would have been helpful if they would have told us that because we probably would not have chosen Holdens for our Valentines dinner. The only reason we were going back was because we loved the previous ownership and previous menu. We arrived there to a not-so-welcoming environment; the new owner took our drink order and then after 15 mins. of waiting for our drinks the waitress realized he forgot to put the order in. When our food finally got to the table my dinner was completely cold and my husbands was scalding hot, guessing they probably forgot to make his until the last minute. I could just go on and on in regards to how unorganized and unapologetic the staff including the new owner were. Needless to say, we won't be going back and miss the old menu and old ownership:( Pros: Most the of the pricing is reasonable Cons: new ownership, new menu and lack of customer service more
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