We recently had our wedding and reception at the Sorrento Hotel. We felt it would be the perfect venue for a winter wedding - and it was. The furnishings and decor are lovely, and the views and terrace added a classy touch. However, the management of our wedding was terrible. From the beginning, they failed to communicate with us, not returning e-mails or phone calls. As our date approached, we had to literally barge our way in to see the space so we could get measurements for our florist because the management was unresponsive to our requests. We were not given a tasting until mere weeks before the wedding, and the food was not exceptional. We also faced what appeared to be either dishonesty or utter incompetence. There was a surprise fee for the "toast" that we had to fight about, we were double-billed for rooms guests pre-paid for through the internet, and guests were told they had to pay for parking even though we had pre-arranged for their valet parking. The management also told u
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