My recent experiences with TOA were horrible. Sourpuss nurses lead patients in to see doctors who won't give you more than 3 minutes of their time, maximum. If you don't have an easily diagnosed ailment they can operate on, you're wasting their time. And don't expect them to care, because they don't. TOA has become a large money-making machine that's forgotten they're supposed to be caring for people, not processing numbers.\r
I honestly don't think a single health care professional in that place ever listened to a thing I said. On my second appointment it was as if the doctor was reading off somebody else's chart. And on my third appointment, he told me there was nothing he could do for me. Why didn't he just have his nurse call me and tell me not to come back? Ka-ching!!! There's no insurance payments made for a telephone call!!!\r
Years ago, they were the best. Now, just another run-down source of cash for doctors. Very sad.\r
Pros: The office staff is very nice
Cons: The medical staff is terrible. Unfriendly, uncaring, rude, and unprofessional.
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