My original telephone contact was encouraging, and the faxed price was a little higher than the Edmunds.com recommendation. The first look at the vehicle was ok, and the staff was reasonably polite if not helpful to my wife. Returned a week later to view the vehicle....and all heck broke loose. We just wanted to see the vehicle, and my wife and I (and our two little children) received the harshest old school "divide and conquer" strategy when I made it clear I was just there to view a vehicle and wished to avoid idle chat and distraction. In my opinion, it felt like the harshest old-school "control the customer at all costs" sort of exchange like in Edmunds.com "confessions of a car salesman" website when I declined the salesperson's requests for personal information and watched him explode because it was being demanded that I respond in the fashion he demanded in order to just open a vehicle up. I am a clean-cut early middle aged professional male with an excellent income and top notc
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