I asked this company to send out a plumber to repair a leak in my tub faucet. Because the original faucet manufacturer is no longer in business, I couldn't find the typical small wrench, normally included in a faucet repair kit, to open the case to replace the o-rings and gaskets. I thought a plumber would have a variable wrench to open the case. A plumber, with his assistant, told me it would cost $172 to repair the leak, in addition to the $49 fee to come to my house. I thought $212 to fix a leaky faucet was wholly unreasonable. This company may be acceptable for large-scale jobs or extreme emergencies, but not for routine plumbing tasks.
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