I was excited when this place opened up in my neighborhood. It's a short walk from my apartment and the food is AMAZING. But I've been screwed twice. I've given them every chance and they've failed to redeem themselves. The last two times I've been there have been disastrous and I'm never going back. \r
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Instance 1) I went with my wife and ordered what at point was my favorite dish: hangar steak - rare. The steak arrived and it was well done. Ok, no problem everyone has on off day. I hate to complain but I can't eat steak cooked that way. I called the waiter over and he agreed that the steak was unacceptable. He apologized, took it away and I was pleased. Ten minutes later he brought me a freshly cooked steak. When I cut into it and took a bite I realized that again it wasn't rare; instead it was uncooked. It was seared on the outside and cold on the inside. Basically it was raw. Again, reluctantly, I called the waiter over and pointed out the steak wasn't rare, it was raw. At that point I thought the best thing to do was have the steak wrapped up. Which they did. I took it home, finished cooking it and it was delicious. \r
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Instance 2) New Years Eve 2009. Prix Fixe, wife and I went with another couple. We were excited. Trouble started before very long. It was a brutally cold night and we were sitting directly under a heating vent. After no more than 10 minutes we were all completely uncomfortable from being toasted with the heat at full blast. We quickly realized this would be a problem and mentioned it to management. They did their best to mollify us but the heat didn't stop. To make a long, unpleasant evening short: we were never appeased. We were uncomfortable throughout our meal. Again, it was prix fixe, with wine paired with each course. In addition we had cocktails and three bottles of wine. We ended up dropping over $700 for the four of us and I never felt that we were well taken care of. In the end we left before the dessert course and I felt ripped off.
Pros: Brilliant chef, interesting menu, delicious food.
Cons: uncaring service, they'll take your money and thank you but don't expect to be taken care of
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