The food was OK. I would agree for Bothell, it would be one of the better places to go for Thai food. The location is good, with plenty of parking at the back. The service was so, so on the day I visited. The restaurant is nicely decorated inside and is clean. I would consider the price of food fair, BUT they charge for refills. This would be fine if the servers told you this when you ordered, but on the occasion I visited; I was not informed of their policy. I might sound like at tightwad, but this is the first time I have ever been charged for a refill and in all honesty I am still in shock! I eat out two to three time a week, I have eaten in some high end restaurants and not so high end. I have NEVER been charged for a refill. In my opinion, Pen Thai is not so special a place that I am willing to pay for refills. I can go a few miles up the road to Thai Bistro - Mill Creek, where the food is on par with that served at Pen's, the service is friendly and I can drink all the diet coke I desire.
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