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Order the food to go. - Review by citysearch c | Carrillo's Tortilleria

Carrillo's Tortilleria

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Order the food to go. 2/16/2009

Definitely not the place you want to dine in. This is a fast food joint with great food but poor customer service. My family goes every Sunday and orders carnitas and flour tortillas to go. The carnitas are cooked in lard, have just the right amount of salt, and I think they add an orange and maybe brown sugar when cooking cause there's just a little sweetness and stickyness to them... Not overwhelming though, just perfect. The tortillas are hand-made. My kids love the flour tortillas, but I love the corn. I haven't eaten the menudo (don't like it), but my husband has and he says their menudo is so-so. I really like their costillas con chili rojo (ribs with red chili sauce). They are perfectly cooked and the sauce has just enough heat to it. The flavors are awesome. I didn't care much for their tamales, but they're not bad... just not what I was expecting. This place serves good authentic mexican food, but if you're going to compare this to your mom's cooking, you might be disappointed. As far as the customer service goes, you will rarely get eye contact or a smile from the people taking your order. The only one who is somewhat friendly is the girl with the short haircut and piercings. Hopefully once it is your turn after a lengthy wait in line, you'll have this girl wait on you. If not, don't take it personally... they provide the same service or lack of friendliness to everyone. Pros: Carnitas, Costillas con chile rojo, & Tortillas Cons: Crappy atmosphere, unfriendly help at the counter, long lines. more
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