There was a power outage on feb. 9 and they assured me that my packages would be okay because they were weighed and paid for already. The packages never arrived and one of the packages was a booklet I stayed up to 3 AM to finish so I could meet a deadline. It was due Feb. 17 and I though Feb. 9 was plenty enough time. The other package was a book to my family members which cost over $9 to mail and never got there.\r
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I am furious.
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