I had two significant problems with this company. First off, I was told that my pick-up time was a guarunteed pick-up time. However, on my move date, the movers arrived two hours late. Furthermore, the dispatcher attempted to rationalize their company's lateness by expressing that being two hours tardy is the norm in the moving company world. I didn't appreciate this. I was significantly late to work on my move date. My second issue with this company is that they sent their ""top foreman"" to direct my move on my moving date. I had a big problem with the top forman because he didn't speak good English nor could he understand my English. It made me very uncomfortable to have my big move headed by someone that couldn't understand my questions and comments. It is not ok to not be able to communicate with the person who is directing your move. I was extremely uncomfortable with this. I will not use this company again. Instead, I will pay a little more to work with companies that have a better reputation, and hire workers with whom I can communicate with.
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