Ryan, my rep at Smith Thompson warned me about 'auto renewal' contracts that most alarm companies use. Sure enough, when I called to cancel my old alarm company after switching to Smith Thompson, the told me I still had to pay three months more on a contract that I signed over six years ago... unbelievable! Ryan was nice enough to give me a couple of free months (unsolicited) to help take the sting out and I really appreciate that. Very honest sales guy and I won't forget it.
Pros: Honest sales guy, month to month contract
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