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Changed battery quickly, but lost the vent hose. I asked to find, manager accused me of playing game. Huh? - Review by citysearch c | Tenafly Auto Sales & Repair

Tenafly Auto Sales & Repair

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Changed battery quickly, but lost the vent hose. I asked to find, manager accused me of playing game. Huh? 2/2/2009

Went to get the car battery changed for 95 bmw 325i. The job was done quickly but when I checked the battery before driving away I found that the vent hose is missing (I tried the battery refresher already without success so I knew vent hose was there going in). I go back in and ask the mechanic to get the vent hose. Mechanic was confused, so I then talked to the manager trying to explain what the vent hose is. He got defensive insisting that vent hose wasn't present. I insisted that he check the garage area but he gets quite upset and starts yelling what game I am playing. Huh... Must have been some kind of language barrier but a little piece of translucent hose doesn't warrant getting red-faced and yelling at a customer.\r \r I left without the original vent hose and got an appropriate length of hose elsewhere. Needless to say, I am not going back to this shop. Pros: Battery was changed quickly. Cons: Battery vent hose missing. more
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