I had an emergancy a few weeks ago...no heat with a house full of people coming the next day. I called the emergency line and Mr. Granzow himself answered the phone and came out within the hour. I was so pleased with the service, that when I am in need of a new system, (which should be in the spring), Executive Heating will be the first and only call I make.
Pros: answered the phone on the first ring
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