If I could give Bridal Exclusives 0 starts I really would. When I first went to Bridal Exclusives I was so excited and Nicole, who helped me was ABSOLUTELY amazing. I found my dress and wanted it in diamond white...I recieved a call from someone that my dress didn't come in diamond white so I said let's do white...My wedding colors are BLACK AND WHITE! When I came in for my fitting my dress was DARK IVORY and my veil was diamond white. It was all wrong. The owner was there, which I warn you to stay away from...He was trying to convince me that the dress looked better on me than white would. I understand that I am fair, so in a way ivory does look better but that wasn't what I ordered, my wedding was based on black and white and everything I had bought was white...If I wanted an ivory dress I would have ordered ivory. The owner Steve, then proceeded to try to tell me that the diamond white veil would look really good....WHAT!! Are you kidding me? I asked what the probablility of getting a white dress and his response was ""Well, guess we'll have to wait til Monday huh?"" Are you serious? No faith at all so I said well lets go ahead I guess and move forward with the ivory dress but I will have to change EVERYTHING in my wedding from white to Ivory which costs more money. He has been an absolute NIGHTMARE His response is that I seemed happier with the ivory...ARE YOU KIDDING ME? Is that why I called my fiance bawling, because I was happy? No! My dream wedding was black and white and now it's not!!! We've been fighting with him every since because he refuses to reimburse me for their mistake...we saved him so much money by keeping that ivory dress that i didn't necessarily want...and when the manager called looking for a white dress she said she couldn't find one....Well, guess what? That isn't my fault, why should I pay more money for their mess up?? P.S. My new veil STILL isn't in and I ordered it over a month ago, rushed?? NO! 3/22/09 is my wedding date! 3 weeks away!
Cons: EVERYTHING!!!
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