In our experience with Dr. Ristich, he was not willing to work with us in anyway to recieve our pets medical records (which is with in our rights by law) in order to recieve our pets medication by mail. When asked why he glossed over the issue condescendingly & replied that we wouldn't under stand the legal issues from a buisness owner's standpoint. When we pressed the issue he finally admitted that it would, ""Take too much of his time to phone in a perscription."" In my opinion he refuses to alow someone to recieve pet medications in the mail, because it inconveninces himself, in that HE is not able to over charge his patrons for the same medication. Other patrons of his office have said that he over charges those of us in Naperville/ Aurora areas for the same services than other vets. I didn't want to believe it. It has now been proven to me that Dr. Ristich is not willing to work with a patron if it cost him any time, or prevents him from charging more whenever he can.
Pros: The office staff was helpful, yet seemed fearful of Dr. Ristich
Cons: Vet himself is only motivated if he can make a profit.
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