It's a shame. This could be a really great place. But the best atmosphere and food can't make up for horrible service. (not that it has the best food or atmosphere either)\r
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Went here for a friend's b-day. As a large party, they told us a that a fixed menu was required, and the non-alcoholic drinks would be free. Fine, fine. Got there and the ""fixed menu"" was essentially various plates of sliders and other appetizers you could find at TGI Friday's. Yuck. Bill came and we had been charged for all of the sodas. Argued with the ""manager"" for a little while and he graciously agreed to comp us those, but not without some serious attitude. (why would we make something like that up? Anyway, we spent a bundle on bottles of wine and cocktails.)\r
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Determined not to write it off completely, we headed up to the lounge to grab some drinks. Was ok for awhile, then it got way too crowded and the music was questionable. Wanted to leave, but the waiter who had been serving our table was nowhere to be found. (and he had our credit card) Looked around for awhile, no sign of him. Asked a couple other waiters/busboys if they could find him. No Dice. Finally, went in search of a ""manager"" and asked if he could help. He assured me he'd find him. Literally, 20 minutes after our initial request we got the bill. Apparently he had been hanging out with some other bar patrons and was MIA.\r
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Rush Street, get your act together. Run a tighter ship. Get all of your staff on the same page, and only hire folks who have some kind of experience and actually want to be there. I'm a westsider and am all for making Culver City a cooler place to hang, but this is a weak attempt at best.
Pros: Eh?
Cons: Service, staff, food, choice of music.
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